Object

Greater Norwich Local Plan Gypsy and Traveller Sites Focused Consultation

Representation ID: 25156

Received: 20/03/2023

Respondent: Mr Tim Knights

Representation Summary:

Although the consultation process is inviting comments for a collection of preferred sites, the online submission form does not provide a means of identifying the particular site that a respondent is referring to, if applicable.

The user may feel they have identified a site by virtue of their "location" in the website when activating a submission, but this information may or may not be adequately recorded by the system.

As a designer of IT systems I would identify this as indicative of poor design.

Full text:

My ref Objection 8.4

The website seems to lack the means of appropriate attribution of comments and objections to a particular location / Site Reference.

Although the consultation process is inviting comments for a collection of preferred sites, the submission form does not provide a means of identifying the particular site that a respondent is referring to, if applicable.

The user may feel they have identified a site by virtue of their "location" in the website when activating a submission, but this information may or may not be adequately recorded by the system.

This could lead to mis-attribution of a comment or failure to identify accurately which site the respondent was referring to.

A case in point, an early consultation response (24565) recorded by the system is from Mr Kelvin Myhill and can be seen at

https://oc2connect.gnlp.org.uk/document/representation/24565

It should be noted that the response appears to contain no site identifying feature either by the respondent (who may have assumed it unnecessary) or added by the system.

In fact the page displays a "breadcrumb" reference to paragraph/policy 36 at the top, however I believe that primary data should always be tagged and stored with appropriate qualifying data fields.

Indeed, in using a source paragraph reference number to tag data, there is the risky assumption that such references will not change or be unidentifiable in future.

As a designer of IT systems I would identify this as indicative of poor design.

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